Skills shortages in some industry sectors and increased competition are driving organisations to secure talent from an increasingly diverse group. Examining unconscious and conscious bias and the role it plays in the workplace will assist individuals and the organisation to effectively build a diverse and inclusive business.

This course is designed to raise awareness of unconscious bias and its impact on workplace decision making. It will support change and improve diversity outcomes that contribute to organisation performance and productivity.

Course topics include:

The business case for diversity and inclusion

• The concept of bias
• The impact of bias at work
• Strategies to manage and reduce bias at both a personal level and an organisational level
• Developing an action plan